About Us

Miles Morgan receiving the award in 2017

Travel Agent of the Year Award

2017 Travel Weekly AAA Award for Best Large Travel Agent AwardWe are delighted to have been voted the Best Travel Agent for the South West and South Wales for the second year in a row, and our fourth Agent Achievement Award in total. In 2016 & 2017, we won this award against companies with almost 100 shops, a fact which we are extremely proud of as an independent, locally-owned business.

2016 Travel Weekly AAA Award for Best Large Travel Agent AwardThe award is voted for by holiday companies, airlines and tourist boards and recognises the professionalism, marketing and sales produced by travel agencies.

Miles said, "We're absolutely delighted to have won this award once again. I’d like to take this moment to thank my staff for all their hard work and brilliant customer service. To see their efforts rewarded once again with this prestigious award is wonderful."

Mandy Shillito and Andy SquirrelNo.1 Travel Agent for Escorted Touring and Adventure Travel

In October 2017, we were delighted win another award. This time, we were presented with 'Best Travel Agent in the South West and South Wales for Escorted Touring and Adventure Travel' at the ATAS Travel Awards in Birmingham. Here our General Manager, Mandy Shillito receives the award from Andy Squirrel, Managing Director at Titan.

Outstanding Contribution to the Travel Industry 2016Outstanding Contribution to the Travel Industry 2016

Miles received a personal award in 2016 for Outstanding Contribution to the Travel Industry. This award is voted for by airlines, tourist boards and tour operators and recognises his achievements and what he has given to the industry over the last 30 years.

Our Recent Awards

  • 2017 Travel Weekly AAA Award for Best Large Travel Agent for the South West and South Wales
  • 2016 Travel Weekly AAA Award for Best Large Travel Agent for the South West and South Wales
  • 2016 TTG Award to Miles Morgan for Outstanding Contribution to the Travel Industry
  • 2013 Travel Weekly AAA Award for Best Small Travel Agent for the South West and South Wales
  • 2012 Travel Weekly AAA Award for Best Small Travel Agent for the South West and South Wales

Why Holiday with Miles Morgan Travel?

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.

Read What our Customers Have to Say

Feefo Gold Trusted Service

We are delighted to have been recognised for our Excellence in Customer Service by the independent customer feedback reviewer, Feefo. This accreditation recognises those companies that have consistently delivered great customer service during 2017. This is an award that our whole team takes great pride in and we are committed to maintaining our 100% service rating.

> Read all our reviews here

Foreign Exchange

All our shops now offer commission-free currency exchange and we guarantee the best local rates available. Find your nearest shop here

Book with Confidence

We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Check our ABTA membership here

Miles Morgan Travel is a trading name of Hays Travel Limited who are registered in England and Wales with company number 1990682 and VAT number 193167195. Registered office: 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA.

Who is Miles Morgan?

Miles has been in travel all his life. He started as a trainee travel agent before climbing the corporate ladder to be the Sales and Marketing Director for Thomson. Whilst there, Miles became an ABTA board member, giving his knowledge to the wider travel community.

Miles started his Agency in 2006, feeling that travel customers should get a better holiday service on the high street than was currently available. After back to back record sales performances and yearly expansion, Miles Morgan Travel has won a number of awards including Best Large Travel Agent for the South West and South Wales in 2016 and again in 2017.

The company became globally known in April 2012 when their Titanic Memorial Cruise set sail from Southampton to commemorate 100 years since the sinking of the Titanic. The cruise had the BBC broadcasting daily from the ship to the four corners of the world, another proud moment for both his staff and Miles himself.

Miles employs travel experts who thrive on the company’s independence; its values and the fun that is the travel business with Miles Morgan Travel.

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